Our Services
Our services: advisory, delivery & technology.
We work with clients through projects, retainers, secondments and partnerships, and by leveraging our broader delivery network.
Engage usAdvisory
Rigorous, evidence-led advice on the decisions that carry real consequence - commercial, strategic, financial and regulatory.
Strategy & commercial advice.
Senior counsel on complex strategic and commercial decisions - including market entry and growth strategy - for corporates, government and mission-driven organisations navigating decisions that don't have an obvious answer.
Economic & sector analysis.
Building a genuinely defensible economic baseline for a sector that's never been measured properly, rigorous enough to withstand scrutiny at budget review.
Financial modelling & business cases.
Treasury-ready operating plans and business cases, reconciled line by line to the numbers they claim to build on - so the model survives the reviewer whose job is to take it apart.
Actuarial analysis.
Long-range financial and demographic modelling - membership and revenue projections, reserving, and stress-testing the assumptions behind a long-term financial plan.
Operating model & business process design.
Reviewing how an organisation is actually run and resourced today, and refreshing the model to match - closing the gap between the documented plan and daily practice.
Program evaluation.
Independent, mixed-methods assessment of whether a program - or a reform to one - is achieving what it set out to, tested against its own stated objectives.
Regulatory & compliance advisory (AML/CTF, safer gambling).
Independent reviews, program uplift and risk assessment for regulated operators, delivered through our partnership with Vanguard Overwatch.
Due diligence, feasibility & business needs analysis.
Testing whether a commercial idea, program or process holds up - and mapping how a business actually operates, including what never made it into a document - before anything gets built on top of it.
First Nations advisory.
Commercial support for First Nations organisations and enterprises - from testing a resources proponent's proposal on the RNTBC's own terms, to setting the strategy and business plan behind a growing training and advisory business.
Delivery
Seeing decisions through to measured, verified results, delivered inside the business itself.
Hands-on implementation.
Carrying a strategy, operating model or process change through to execution ourselves - project, retainer, secondment or partner-led, whichever fits how the client actually works.
Large-scale research & field delivery.
Running the field engagement behind a landmark study end to end - method design, contributor recruitment, data collection at scale, and on-site review across multiple sites.
Embedded advisory, on demand.
An advisor who sits inside the business for as long as it’s needed, via a Torque subscription or a direct retainer, carrying the work through well past the initial recommendation.
Cost-out & operational efficiency delivery.
Finding the manual, duplicated or lowest-value effort inside an operation and building its replacement directly.
Technology
Design, build and deployment of technology and AI capability, shaped around how a business actually operates.
AI & automation design and deployment.
Mapping how a business genuinely runs - including the tacit knowledge no document captures - then designing and deploying AI and automation directly into live operations, end to end.
Operational dashboards & real-time reporting.
Live dashboards built directly from a client's own systems, replacing manual after-the-fact reporting with visibility while there's still time to act on it.
Technology strategy, procurement & vendor management.
Deciding what to build, buy or retire, and helping a business choose and manage the technology partners it doesn't build in-house.
AI standards & governance for regulated sectors.
Designing the shared frameworks - principles, capability models, use-case maps - so AI's use in a regulated sector strengthens compliance and safer-gambling outcomes.
SMB technology transformation, through Torque.
Real technology capability - dashboards, automation, AI - owned by the business itself, delivered through Torque's Subscription, Applied and Transform models.